AVAILABILITY & SRE SLA 99,98%

Service and infrastructure status

Continuous public monitoring of the cloud-native MiLogistica Hub3PL platform. View real-time health for REST APIs, WMS and TMS engines, PostgreSQL 17 databases, Valkey 8 queues, and scheduled maintenance windows.

Global uptime (90 days)
99,98%
Contractual SLA commitment
Average API latency
18 ms
P95 < 45 ms across transactions
Transactional success rate
99,99%
WMS read and write operations
Active incidents
0
On-call interventions

Detailed subsystem health

90-day rolling timeline
API REST & Webhooks Gateway
Transactional integration endpoints, authentication, and webhooks.
18 ms 99.99% Operational
90 days ago 100% uptime today
Primary Database (PostgreSQL 17)
Relational database engine with multi-tenant schemas and ACID transactions.
3 ms 99.99% Operational
90 days ago 100% uptime today
Queues & Asynchronous Cache (Valkey 8)
In-memory event queue manager and synchronization broker.
1 ms 99.99% Operational
90 days ago 100% uptime today
WMS Core Engine (Waves & Picking)
Multi-client inventory consolidation and wave-picking engine.
14 ms 99.98% Operational
90 days ago 100% uptime today
TMS Engine & Multi-Carrier Dispatch
ZPL/PDF shipping label generation and automated rate shopping.
22 ms 99.96% Operational
90 days ago 100% uptime today
Document Intelligence Engine (OCR Tesseract 5)
Automated text extraction from scanned delivery notes and CMR documents.
35 ms 99.95% Operational
90 days ago 100% uptime today
eCommerce Connectors (Shopify, PrestaShop, Woo)
Bi-directional unattended sync for orders, stock, and tracking numbers.
24 ms 99.97% Operational
90 days ago 100% uptime today
EDI & PDF Rendering Engine (Gotenberg)
Monthly invoice compilation, packing lists, and freight manifests.
28 ms 99.98% Operational
90 days ago 100% uptime today
PUDO Points & Smart Lockers Network
Geolocation and parcel locker dispatch for InPost, Correos, and Seur.
19 ms 99.97% Operational
90 days ago 100% uptime today

Scheduled maintenance

ZERO-DOWNTIME ROLLING UPDATES
SCHEDULED

Progressive kernel and Valkey 8 security patch rollouts

Oct 25, 2026 · 02:00 - 03:30 UTC

Applying security patches and minor updates to Valkey 8 replica nodes. Automated cluster failover ensures zero service downtime and uninterrupted warehouse packing and PDA operations.

Services: Valkey 8, API Gateway Estimated impact: Zero (0 ms)

Resolved incident history

Last 90 days
RESOLVED

Transient latency on external carrier tracking gateway

Sep 18, 2026 · 14:15 - 14:32 UTC

An external carrier experienced upstream degradation in their tracking endpoints. The system autonomously triggered asynchronous retry queues with exponential backoff, preventing dockside label generation delays.